Rescott’s Business Services

U.S. unemployment is less than 5%. This puts a severe strain on many businesses to find qualified talent, and for those that do, you can be assured that the restricted talent supply and huge talent demand will put pressure on wages. How do you find talent to fill key areas of your business?

 

RESCOTT, LLC’s sister company, Mercury VIP Business Center,  provides you with your own professional Full Time Dedicated Remote Staff who report directly to you daily from our world class facilities located in the heart of the Philippines. With Mercury as your vendor partner, you can scale your organization quickly and cost effectively with dedicated remote staff that are an extension of your business.

Free Consultation

OUR CALL CENTER/ BPO SERVICES

 

With high quality and experienced English speaking agents and the ability to scale to meet your business needs, your customer satisfaction will sky rocket while at the same time, reducing your costs by as much as 70%. Choose Mercury for your next project.

Popular Inbound Call Center Services

Inbound Intro

Our customized approach to inbound call center outsourcing can accommodate all manner of specific requirements and support the most current contact center infrastructures:

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  • Customer Service, Contact Center
  • Inquiries, Requests and Complaints Handling
  • Help Desk and Technical Support
  • Order Taking Service
  • Reservations and Bookings
  • Call Overflow and After Office Hours Support
  • Dealer Locators
  • Multi-lingual Call Center Support
  • Business Continuity
  • Customized Services (inquire for any inbound customer care or business support)

Popular Outbound Call Center Services

Outbound Intro

Mercury operates one of the more experienced outbound call centers in the Philippines. Our outbound contact center operations are enabled and incented to improve the telemarketing and up-selling capabilities of partners.

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  • Staffing & Recruiting Services
  • Telemarketing
  • Campaign Management
  • Market Research
  • Telephone Surveys
  • Customer Retention
  • Loyalty Programs
  • Billing Reminder
  • Up-Selling and Cross-Selling
  • Lead Generation

Popular Back Office Services

Back Office Intro

Our Business Process Outsourcing operations are comprised of well-informed and well-trained professionals. As the leading call center outsourcing location, the Philippines also enjoy a reputation for delivering top notch KPO, BPO and MPO solutions to businesses.

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  • Message Transcription
  • Applied Engineering
  • Data Entry and Data Processing
  • Accounting and Payroll Processing
  • Legal Transcription
  • Technical Recruitment
  • Medical Transcription, Medical Billing and Coding Services
  • Virtual assistance and other BPO services

REQUEST INFO

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How Can We Help?

Note: Pricing is a guide only and is negotiated per project campaign and scope of work. Volume discounts may apply, and additional fees may apply. A minimum set up fee of $1250.00 applies to all new clients, and may vary depending on scope of project allocation.

 

PRICING INCLUDES ALL SERVICES: Recruitment, Salary, HR, Office Space, Facilities, Amenities, Workstations, IT equipment, IT support, Fast Internet, Accounting, Legal, Insurances, Health, Corporate Events, etc. Your dedicated full time staff can work up to 24 days per month, 9 hours per day (180 hours per month). We operate 24/7 and can accommodate 1st, 2nd and 3rd shift working hours. Overtime rate over 8 hours will be charged 1.5x.